Our support structure

Putting our expertise to work for food and beverage companies

Specialist insight

Tailored support
to elevate your products

At Metarom, we’re more than a supplier of flavors and caramels:
we’re your innovation partner.
With our collaborative approach, we support you at every stage of the development of your sweet product — from concept to commercial production.
We structure our support around 5 key sectors

Our solutions

Ready-to-use 
or custom?

Need to move faster?

Our off-the-shelf range of flavors and caramels offer immediate, efficient solutions.

  • Wide selection of flavors
  • Products validated in application in the main market matrices
  • Formats available in stock for fast shipping

To take this even further, we have designed selections of 10 key aromatic notes per sector (cereal products, dairy products & chocolate confectionery, beverages, diet foods). Derived from market trends and customer feedback, these selections offer time-saving, ready-to-test solutions designed around your needs.

Looking to go further in your sector?

We have also designed comprehensive ranges for each area of application:

Visit our pages dedicated to your markets to explore them (cereal products, beverages, dairy, health-focused, ice creams, etc.).

These documents can be downloaded for free to inspire you and help you quickly choose the right flavor solution.

Are you looking to create a signature recipe, address a complex challenge, or stand out in your market?

Understanding your need

Analysis of your matrix and objectives

Definition of the target flavor profile with our technicians

Formulation, application tests, and adjustments

Sensory evaluation with our panel of specialists

Support right up to commercial production

Our custom
creations help you:

Craft a distinctive new flavor profile

Reformulate a recipe while maintaining its indulgence appeal

Meet specific requirements — from Nutri-Score and Clean Label to sugar or fat reduction

Got a project? Talk to our experts

The Metarom Plus Factor

Structured project support, from concept to production
Tests under real conditions in our laboratories
Logistical responsiveness for samples and deliveries

Human expertise
dedicated to your success

At Metarom, our strength lies above all in the complementary nature of our teams.

Behind every flavor, every caramel, every successful solution, there is a synergy of experts mobilized for your projects.

Flavorists

True artisans of taste, they design unique flavor profiles taking into account your technical constraints, your matrix, and your sensory target.

Their goal is to create a flavor that integrates harmoniously into your recipe and strengthens the taste signature of your product.

Applications technicians

They test solutions under real-world conditions, directly on your product types — beverages, cereals, ice creams, dairy, and more.

Through laboratory testing, they ensure the technical and sensory performance of each development before it goes into production

Sensory experts

Trained in tasting and in the fine analysis of flavor profiles, they evaluate, compare, and adjust.

Their role is key in validating the proper flavor balance, fidelity to the initial brief, and consumer perception.

Marketing & trends

Our specialists analyze consumer trends, identify emerging flavors, and help anticipate market expectations.

They feed your strategic thinking with Market Letters, product concepts, and decision-support tools.

Regulatory affairs officers

They ensure our solutions comply with regulatory requirements (labeling, claims, export markets, etc.).

They support you in safeguarding every project in compliance with applicable standards.

Commercial support

Each client benefits from personalized project oversight, with a dedicated contact who coordinates all areas of expertise.

The goal is to turn your ideas into successful products, through a fluid, agile, and committed co-development process.

Technical capabilities
to match your visions

To ensure the reliability and performance of our solutions, we provide you with advanced technical resources. Our facilities allow us to test, adjust, and validate each flavor or caramel under conditions that simulate industrial production.

Bakery Lab

Fully dedicated to cereal-based products — cookies, yellow dough, pastries, cakes — our Bakery Lab is designed to replicate your manufacturing processes at pilot scale. This is where we test the integration of flavors under real conditions: stability during baking, flavor expression after baking, impact on texture etc.

Beverages Lab

In our Beverages Lab, we develop flavor solutions tailored to all types of drinks — beers, non-alcoholic beverages, spirits, syrups, cocktails and more. Each flavor is formulated and tested under real-world conditions to ensure seamless integration into your product base.

Sensory analysis laboratory

Our in-house sensory panel is trained in rigorous evaluation of flavor profiles.

They contribute at every stage of development to:

  • Quantify the intensity and subtlety of flavor notes
  • Compare multiple flavor options
  • Optimize mouthfeel and flavor perception — balance, persistence, and typicity

Analysis laboratory

To go beyond perceptions, our teams perform chromatographic analyses to:

  • Identify and quantify volatile compounds
  • Monitor flavor stability
  • Study interactions between flavors and other ingredients

Pilot carbonator

Especially valuable for beverage projects, our carbonator simulates carbonation conditions at pilot scale. This allows us to test flavor performance in both carbonated and still drinks — beers, sodas, mocktails, and more. All our tools work in synergy to offer you high-precision technical support. Each project follows a rigorous process:

  1. Formulation by our flavorists
  2. Application in the laboratory
  3. Sensory evaluation
  4. Analytical testing (as needed)
  5. Safe commercial production

Resources available to support you

Because support goes beyond product development, we offer practical resources to save time, spark ideas, and ease your workflow.

Customer extranet

Accessible 24/7, our extranet allows you to:

  • Order or track your samples
  • Download your technical data sheets, certificates, documentation
  • Access exclusive content (presentations, product concepts, decision-support tools)
  • Access the extranet
Downloadable product ranges by market

Each page dedicated to your sector — cereal products, beverages, dairy, and more —features ready-to-use flavor collections available for download.

These documents give you a concise overview of the flavor profiles best suited to your environment.

Marketing tools & trend monitoring

Our marketing experts analyze market developments and translate trends into practical tools:

  • Market Newsletters by sector: analyses, launches, flavor trends
  • Flavor wheels: to guide your choices and explore new avenues
  • Flavor’Class and Cara’Class: training modules designed to help you discover or delve deeper into the world of flavors and caramels
  • Webinars & workshops: training, inspiration, focus on trends

Customer testimonials and
key figures

Our clients speak for us

“I feel at home here, I can find everything quickly.”

90% customer satisfaction rate

98% of our clients recommend us to their network

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